Explore Our Courses

Office Administration

Office Administration – Programme Description The Office Administration short course equips learners with essential knowledge and practical skills to manage daily administrative tasks in a professional office environment. The programme covers office management, business communication, document preparation, records management, customer service, scheduling, basic financial administration and the use of digital office tools. Learners will develop the organisational, communication and computer skills required to support efficient office operations. This programme is designed for aspiring office administrators, receptionists, administrative assistants, secretaries, job seekers and individuals seeking to improve their workplace administration skills. Duration: 12 Weeks (3 Months) Delivery Method: 100% Online Programme Type: Non-credit-bearing Short Course Certification: Certificate of Completion

Computer Literacy

Computer Literacy – Programme Description The Computer Literacy short course equips learners with essential computer knowledge and practical digital skills required in today's workplace and everyday life. The programme covers computer fundamentals, Microsoft Word, Excel and PowerPoint, internet browsing, email communication, file management, online collaboration and basic digital safety. Learners will develop the confidence to use computers effectively, create professional documents, manage spreadsheets, prepare presentations and perform common administrative tasks. This programme is designed for beginners, job seekers, students, administrative staff and individuals looking to improve their computer skills and digital confidence. Duration: 8 Weeks Delivery Method: 100% Online Programme Type: Non-credit-bearing Short Course Certification: Certificate of Completion

Digital Facilitation

The Digital Facilitation short course equips learners with practical knowledge and skills to plan, deliver and manage effective online and blended learning experiences. The programme covers digital teaching methods, virtual classroom management, learner engagement, Learning Management Systems (LMS), digital learning resources, online assessments and feedback techniques. It is designed for facilitators, trainers, educators, Skills Development Providers (SDPs) and individuals seeking to improve their digital training and facilitation skills.

Internal Quality Assurance in Training

This short course equips learners with practical knowledge and skills to support quality assurance processes within training institutions and Skills Development Providers (SDPs). The programme covers quality management systems (QMS), internal quality monitoring, compliance requirements, assessment quality assurance, recordkeeping, audit preparation and continuous improvement. It is designed for training administrators, quality assurance officers, training coordinators and individuals responsible for maintaining quality standards in education and training.

Training Administrator

The Training Administrator short course equips learners with practical skills to manage administrative operations within training institutions and Skills Development Providers (SDPs). The programme covers learner registration and enrolment, training coordination, attendance tracking, assessment administration, learner records management, certification processes and compliance documentation. The course is designed for aspiring training administrators, administrative assistants and individuals working in the education and training sector.

Introduction to Computers

Occupational Skills: Recognition of Prior Learning Advisor

2.1 Purpose: The purpose of this skills programme is to prepare a learner to function as a Recognition of Prior Learning (RPL) Advisor. A Recognition of Prior Learning Advisor develops, supports and promotes Recognition of Prior Learning practices in a structured and professional manner to support skills development initiatives.

Occupational Skills: Moderator

Occupational Skills: Moderator – QCTO Skills Programme The Occupational Skills: Moderator programme equips learners with the knowledge and practical skills to plan, conduct and evaluate assessment moderation processes. Learners will develop skills in reviewing assessment instruments, verifying assessment decisions, providing feedback to assessors and ensuring that assessments are fair, valid, reliable and consistent. This programme offers an updated QCTO occupational training pathway for individuals who previously studied the ETDP SETA Moderator course, Unit Standard 115759 – Conduct Moderation of Outcomes-Based Assessments (NQF Level 6, 10 Credits). The programme is suitable for assessors, facilitators, trainers and education and training professionals who wish to develop their skills in assessment moderation and quality assurance.

Occupational Skills: Skills Development Facilitation Practitioner

This course equips learners with the skills to plan, coordinate and support skills development activities within an organisation. It covers identifying training needs, supporting learning programmes, monitoring skills development activities and helping organisations improve employee development and workplace learning.

3 Months Computer Literacy

This course introduces learners to essential computer skills needed for everyday, academic and workplace use. It covers basic computer operations, file management, internet and email use, and common office applications such as word processing, spreadsheets and presentations.

Moderator (Conduct moderation of outcomes-based assessments )

This course equips learners with the skills to review and moderate assessment processes to ensure they are fair, consistent, valid and aligned with required standards. It covers checking assessment decisions, reviewing evidence, giving feedback to assessors and supporting quality assurance in training and assessment.

Occupational Skills: Learning and Development Facilitator

This course equips learners with the skills to prepare, deliver and support effective learning programmes in the workplace or training environment. It focuses on facilitating learning, engaging learners, using appropriate training methods and helping participants achieve the required learning outcomes.

National Occupational Certificate: Occupational Health and Safety Officer

This qualification equips learners with the knowledge and practical skills to support health and safety in the workplace. It covers identifying workplace hazards, assisting with risk assessments, promoting safe work practices, supporting compliance requirements and helping organisations prevent accidents and injuries.

Higher Occupational Certificate: Occupational Health and Safety Practitioner

The Occupational Health and Safety Practitioner qualification equips learners with the knowledge and practical skills to identify workplace hazards, conduct risk assessments, investigate incidents and implement health and safety measures. Learners develop the ability to monitor workplace safety, promote compliance with occupational health and safety legislation, and contribute to creating a safe and healthy working environment.

6 Months Computer Literacy

This course provides learners with practical computer skills for everyday, academic and workplace use. It covers computer fundamentals, file management, internet and email, word processing, spreadsheets, presentations and other essential digital skills needed to work confidently with computers.

Facilitator (Facilitate learning using a variety of given methodologies)

Facilitator – Facilitate Learning Using a Variety of Given Methodologies The Facilitator programme equips learners with the knowledge and practical skills to plan, prepare and facilitate effective learning sessions using different teaching and training methods. Learners will develop skills in presenting learning materials, engaging participants, managing group activities, using appropriate learning resources and creating a supportive learning environment. The programme is aligned with ETDP SETA Unit Standard 117871 – Facilitate Learning Using a Variety of Given Methodologies (NQF Level 5, 10 Credits). This course is suitable for aspiring facilitators, trainers, educators, workplace instructors and individuals who wish to develop their skills in delivering effective training and supporting learner development.

Assessor (Conduct outcomes-based assessment)

This course equips learners with the skills to plan, conduct and review outcomes-based assessments. It focuses on gathering and evaluating evidence, making fair assessment decisions, providing feedback and ensuring that assessment practices meet the required standards.

First Aid Basic

This course equips learners with the skills to plan and conduct fair and effective assessments. It covers assessing learner evidence, making assessment decisions, providing feedback and ensuring assessments are conducted according to required standards.

Occupational Skills: Early Childhood Care Giver

This course equips learners with the basic knowledge and practical skills needed to care for and support young children. It focuses on child development, health and safety, daily care routines, creating a nurturing environment and supporting children’s learning and wellbeing.

First Aid Intermediate

This course equips learners with practical first aid skills to respond to common workplace and everyday emergencies. It covers assessing an incident, providing immediate care, managing injuries and illnesses, and supporting a casualty until professional medical help is available.

First Aid Advanced

This course equips learners with advanced first aid knowledge and practical skills to respond to serious injuries and medical emergencies. It covers detailed casualty assessment, emergency care, managing complex incidents, stabilising patients and providing effective support until professional medical services take over.

Occupational Certificate: Occupational Health and Safety Assistant

This qualification equips learners with the practical skills needed to support health and safety activities in the workplace. It covers identifying hazards, assisting with risk controls, promoting safe work practices, supporting inspections and helping organisations maintain a safer working environment.

Occupational Skills: Work Based Learning and Development Practitioner

This course equips learners with the skills to plan, support and manage learning and development activities in the workplace. It focuses on workplace learning, learner support, practical skills development, monitoring progress and helping employees gain competence through structured work-based learning.

Occupational Skills: Conflict Management

Occupational Skills: Conflict Management – QCTO Skills Programme The Occupational Skills: Conflict Management programme equips learners with the knowledge and practical skills to identify, manage and resolve conflict effectively in the workplace. Learners will develop skills in effective communication, understanding the causes of conflict, handling difficult situations, managing disagreements, negotiation and applying appropriate conflict-resolution techniques. The programme focuses on promoting positive working relationships, improving teamwork and creating a respectful and productive working environment. This course is suitable for supervisors, managers, team leaders, HR personnel, employees and individuals who wish to improve their conflict management and problem-solving skills.

Computer Literacy

Office Administration

Occupational Skills: Assessment Practitioner

An Assessment Practitioner plans for, conducts and administers assessment of learner competence in an occupational context. Assessment skills in practice is the basis of many other qualifications and skills sets and is a skill that leads to employability. This skills programme will equip people to be able to supervise performance and provide feedback in a professional manner.

Occupational Skills: Learning Support Facilitator

The purpose of the skills programme is to prepare a learner to function as a Learning Support Facilitator. A Learning Support Facilitator profiles, evaluates, prepares, facilitates, supports and evaluates learning of learners after teaching.

Occupational Certificate: Early Childhood Development Practitioner

This qualification equips learners with the knowledge and practical skills needed to support the development, learning and wellbeing of young children. It covers planning and facilitating age-appropriate activities, observing child development, promoting health and safety, supporting inclusive learning and creating a nurturing early childhood environment.

Advanced Occupational Certificate: Learning and Development Professional

This qualification equips learners with advanced skills to plan, manage and improve learning and development within an organisation. It focuses on identifying development needs, designing and coordinating learning interventions, supporting workplace learning, evaluating training effectiveness and contributing to continuous employee development.

Occupational Certificate: Adult Literacy Teacher

This qualification equips learners with the knowledge and practical skills needed to teach and support adult learners. It focuses on planning and delivering literacy learning, using suitable teaching methods, assessing learner progress and helping adults develop reading, writing, communication and basic learning skills.

Occupational Trainer

This course equips learners with the skills to plan, prepare and deliver effective occupational training in the workplace or training environment. It focuses on facilitating practical learning, using suitable training methods, supporting learners, monitoring progress and helping learners develop the skills and competence required for the workplace.

Occupational Skills: New Venture Creation

This course equips learners with the skills to plan, start and manage a new business venture. It covers identifying business opportunities, developing a business idea, basic business planning, understanding customers and markets, managing resources and building a sustainable small business.

Occupational Certificate: Training and Development Practitioner

The purpose of this qualification is to prepare a learner to operate as a Learning and Development Practitioner. A Learning and Development Practitioner plans, writes learning objectives, selects and adapts learning resources required for the delivery of learning interventions, and facilitates learning in an occupational context.